Our Refund & Cancellation Policies
Tuition Payments
All course tuition payments must be made online via credit card or agency check at the time of registration.
- Any payments not received by the date of the course will result in a cancellation (as described below).
If you or your agency require a W-9 form, please contact us at info@tradecrafttraining.org.
Cancellation & Refund Policy
- Course Cancellation by Tradecraft Training: In the event Tradecraft Training cancels a course due to unforeseen circumstances, registrants may choose either a full refund of tuition or a credit applied to a future course.
- Student/Agency Cancellations:
48 Hours or More Prior to Course Start: Cancellations made at least 48 hours before the scheduled start time will receive a full refund of tuition.
Less than 48 Hours Prior to Course Start: Tuition is non-refundable, however, a substitute student may attend in place of the registered student at no additional cost.
No-Show Policy: Students who fail to attend without prior written cancellation are considered a “No Show” and forfeit the full amount of tuition.
Substitutions & Transfers: In lieu of cancellation, registrations may be transferred to another individual without penalty.
Cancellation Procedure: All cancellations or substitutions must be submitted in writing by email to info@tradecrafttraining.org.